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www.truecommerce.com

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Global automotive supplier selects Atlas for outsourced ebusiness solution

Audi, BMW and Porsche drivers may be unaware of the critical role that Altenloh, Brink and Company (ABC) plays in keeping their prestigious cars on the road.

About 50% of cars in Europe carry ABC’s screws, connections and other components. Its’ reputation is as a market leading innovator and developer of ground breaking “connection technology” products, not only for the automotive market but also for use in mobile phones and by industry generally.

In the UK it trades as ABC Spax, with a focus on wood screws, supplying both trade and retail customers that demand electronic trading capability as terms of business.

With each customers’ needs, software and technical capabilities varying greatly, ABC Spax needed to find a forward thinking ebusiness partner that understands the technology, the needs of its customers and the potential for ABC to leverage further business benefits. It decided that Atlas possessed all of the components required to be its partner.

Atlas collects ABC Spax’s electronic files - such as orders, invoices and credits, in a wide variety of formats – and consolidates them into a single format that integrates seamlessly with ABC Spax’ Microsoft Dynamics (Navision)back office systems.

In addition to taking care of all translation activity, Atlas’ Outsourced Managed Service sends and receives all the of the data on ABC’s behalf. The team at Atlas also acts as ABC Spax’s technical representatives in discussions with customers, and archives all of the data.

Says Bev Cross at ABC Spax: “It’s an ideal solution - we simply send the files to Atlas and they do the rest. It’s fantastic!

"We don’t have an ebusiness team here so Atlas has taken on the role for us and we trust them with our day to day operation. Our arrangement gives us the flexibility to buy in their expertise, tailored to our specific requirements so we regard Atlas as an extension of our own team. There is no doubt that outsourcing to Atlas has been cost effective.”

“We regard Atlas as an extension of our own team. There is no doubt that outsourcing to Atlas has been cost effective.”

Bev Cross,
ABC Spax

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